Your cookie settings for this CASIO website

Decide whether to allow this website to only use the required cookies, or to also use additional analytical and marketing cookies. Please note that approving the use of required cookies is a prerequisite for using this website:

Ensures the stability of the website
Provides a secure login
Stores your order progress
Stores your login details
Saves your shopping basket
Enables us to improve the user experience
Enables offers that are tailored to your interests

Permitted functions

Functions not allowed

Required cookiesThese cookies are essential for you to be able to navigate through the webpages and make full use of their functions.

Analytical cookiesThese cookies collect information about how the website is used. They enable us to analyse the website so that we can measure the performance, functionality and visual appeal of our webpages to improve your user experience.

Marketing cookiesWe use marketing cookies to display content that is tailored to your interests—both on these CASIO webpages and elsewhere.

Data protection

Cookie policy

With this CASIO Europe GmbH Cookie Policy ("Cookie Policy") we, CASIO Europe GmbH ("CASIO" or "We"), provide you with information on how we use cookies and similar technologies on our website ("CASIO-Website"). For further information on how we collect, process and use personal data please refer to our Privacy Policy.

If you have any questions regarding the below, please contact us at:

CASIO Europe GmbH
Casio-Platz 1
22848 Norderstedt, Germany
E-Mail: dataprotection@casio.de
Phone: +49 (0)40-528 65-0

Cookies and Similar Technologies

What are Cookies?
When you visit our CASIO-Website, open our e-mails, or view our services online, we or an authorized third party may send you a cookie. Cookies are small text files located in your browser directory that may be placed on your device. When a website is accessed, a cookie that is placed on a device will send information to the party that has placed the cookie. Cookies are extremely common and used on a number of websites. Each cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value (usually a unique number). For a more thorough explanation of what cookies are and how they operate, please visit https://www.aboutcookies.org/ or http://www.allaboutcookies.org/.

First Party and Third Party Cookies
Our CASIO-Website may place first party cookies and allow third parties to place cookies on your device. The difference between a first party cookie and a third party cookie relates to the control of the party who serves the cookie. First party cookies are cookies that are specific to the website that created them. Their use enables us to operate an efficient service and to track the patterns of behavior of website users. Third party cookies, on the other hand, are placed on your device by a third party (i.e., not by CASIO). While we may allow third parties access to the CASIO-Website to place these cookies on users’ devices, we do not retain control over the information supplied by the cookies, nor do we retain access to that data. This information is controlled wholly by that third party in accordance with their respective privacy policy.

Session and Persistent Cookies
Our CASIO-Website may place session and persistent cookies on your device. Whereas the difference between a first party and third party cookie relates to the party controlling the initial placement of the cookie on your device, the difference between a session and a persistent cookie relates to the length of time the cookie lasts. Session cookies are cookies that typically last for as long as you are using your browser, or browser session. When you end your browser session, the cookie expires. Persistent cookies, as the name implies, are persistent and will last after you close your browser. This allows for quicker and often more convenient access to our website.

Clear GIFs/Web Beacons
Clear GIFs (also known as Web Beacons) are typically transparent very small graphic images (usually 1 pixel x 1 pixel) that are placed on a website, which may be included on our services provided via our CASIO-Website and typically work in conjunction with cookies to identify our users and user behavior.

Consent and Settings to Allow for Cookies

When visiting our CASIO-Website, we will ask you for your consent to use cookies. We also provide the option to customize your browser settings to our CASIO-Website. By checking the "Cookies" button, you can choose, which cookie you want to activate for our CASIO-Website and which you want to deactivate (by clicking "opt-out").

Furthermore, your web browser may provide you with some options regarding cookies. For more detailed information about how to disable or administer your cookie settings in your web browser, please refer to the following sites (depending on which browser you are using):

Safari: https://help.apple.com/safari/mac/8.0/#/sfri11471
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer: https://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

You can withdraw your consent to allow for cookies, change your browser settings, and delete the cookies already stored on your Computer at any time. Please note that if you delete, or choose not to accept, cookies, you may not be able to utilize the features of the services provided via our CASIO-Website to their fullest potential.

How We Use Cookies and Similar Technologies

We may use cookies and automatically collected information to: (i) personalize our CASIO-Website and the services provided via our CASIO-Website, such as remembering your information so that you will not have to re-enter it during your use of, or the next time you use, our CASIO-Website and the services provided via our CASIO-Website; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our CASIO-Website and the services provided via our CASIO-Website and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities offered through our CASIO-Website and the services provided via our CASIO-Website.

Tracking technology also helps us manage and improve the usability of the CASIO-Website by (i) detecting whether there has been any contact between your computer and us in the past, and (ii) to identify the most popular sections of the CASIO-Website.

For further details please refer to the table below:

Type of Cookie	Explanation	Personal Data Processed by Cookie	Example
Necessary	These cookies are essential for the operation of our CASIO-Website. They make it possible for you to browse and use our CASIO-Website. If you disable these cookies, the functionality of the CASIO-Website will be limited.	These necessary cookies do not process personal data as they do not identify you as an individual. If you delete, or choose not to accept such necessary cookies, you may not be able to utilize the features of the services provided via our CASIO-Website to their fullest potential.	PHPSESSID
Analytical	These cookies allow our CASIO-Website to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalised online experience. They can also enable website users to watch videos, play games and engage with social tools, such as blogs, chatrooms and forums. Further, they help us to understand how website users interact with our CASIO-Website by providing information about which areas they visited, how much time they spent on the website, and about issues they encountered, such as error messages. This helps us to improve the performance of our CASIO-Website.	The information these functionality cookies collect may include personal data that you have disclosed, such as your username or profile picture. Cookies related to the interaction on the CASIO-Website do not identify you as an individual, as such data is collected and aggregated anonymously. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.	Add This or Google Analytics
Marketing	These targeting / advertising cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns on the CASIO-Website or third party websites. We may use these cookies to remember websites you have visited and we may share this information with other parties, including advertisers.	These cookies usually track website users via their IP address so may collect some personal data about you.	Facebook Website Custom Audience

Detailed Information on Cookies used on the CASIO-Website

Name	File(s)	Explanation	Lifespan	Opt out	Type
Required cookies
PHPSESSID	CASIO Europe GmbH	The CASIO website uses this cookie to identify the user. This is necessary so that all functions on the CASIO website work unimpaired (especially the product comparison and store finder functions). The cookie stores information about your language preference as well as information about the registered or logged in user in order to provide this user with individualised content while they are using the CASIO website. This cookie is also necessary in order to use the basket and to save items that have been added to the basket.	Browser Session	No	HTTP Cookie
Cookie Consent	CASIO Europe GmbH	Saves whether the user has consented to the use of cookies on the current domain.	1 year	No	HTTP Cookie
Analytical cookies
_ga	google-analytics.com	Registers a unique ID, which is used to generate statistical data on how the visitor uses the website.	2 year	You can prevent the use of cookies by selecting the appropriate settings in your browser or by clicking link below. An opt-out cookie is stored to prevent your data from being collected on future visits to this website: Disable Google Analytics.	HTTP Cookie
_gid	google-analytics.com	Registers a unique ID, which is used to generate statistical data on how the visitor uses the website.	24 hours		HTTP Cookie
_gat	google-analytics.com	Used by Google Analytics to limit the number of requests.	1 minute		HTTP Cookie
_utma	google-analytics.com	Collects data on how often a user has visited a website, as well as data about the first and most recent visit.	2 year		HTTP Cookie
_utmc	google-analytics.com	Registers a time stamp with the exact time when the user leaves the website, in order to calculate the duration of a visit to the website.	Browser Session		HTTP Cookie
_utmz	google-analytics.com	Collects data on the source the user came from, what search engine was used, which link was clicked and what search terms were used.	6 month		HTTP Cookie
_utmt	google-analytics.com	Used to throttle the speed at which requests are sent to the server.	10 minutes		HTTP Cookie
_utmb	google-analytics.com	Registers a time stamp with the exact time when the user accesses the website, in order to calculate the duration of a visit to the website.	30 minutes		HTTP Cookie
Marketing cookies
scarab.visitor	scarabresearch.com	Used for the "Web Extend" service. Captures the user ID that identifies the user during sessions.	1 year	You can disable this cookie by going to "Cookie settings" and either refusing or withdrawing your consent to marketing cookies being set.	HTTP Cookie
scarab.mayAdd & scarab.mayViewed	scarabresearch.com	Used for the "Web Extend" service. Tracks clicking behaviour and which items are added to the shopping basket.	Session		HTTP Cookie
scarab.profile	scarabresearch.com	Used for the "Web Extend" service. Captures encrypted information about the user profile and products that have been searched for. Also captures performance metrics of Web Extend scripts, e.g. how quickly they are loaded and executed etc.	1 year		HTTP Cookie
cdv = cross-domain visitor	scarabresearch.com	Used for the "Web Extend" service. This is a third-party cookie that makes it possible to identify users regardless of the domain if there is no first-party cookie available.	1 year		HTTP Cookie
s = session cookie	scarabresearch.com	Used for the "Web Extend" service. Tracks interactions and the duration of a session.	Session		HTTP Cookie

How else can I avoid cookies?
You can delete cookies on your device and/or you may change the cookie settings of your browser or device. Please check your browser settings for more information. You may also be able to avoid certain cookies by configuring your browser settings or opting-out directly with the party that operates and controls the cookie. Please check your browser settings for more information. Please note that some parts of our Website and other webpages and mobile apps will not function correctly if you disable cookies.

What if I have questions?
If after reading this Cookies Policy you have any questions please contact dataprotection@casio.de.

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Privacy policy of CASIO Europe GmbH

General information about the collection of personal data
CASIO Europe GmbH (hereinafter "CASIO") takes the protection of your personal data extremely seriously. This Data Privacy Policy describes how CASIO (hereinafter also "we", "us" and "our") uses and protects the data collected via the casio-europe.com ("CASIO website").
Personal data are all data which can be related to you personally, such as for example your form of address (title), your name, your address, your e-mail address, your telephone number, your bank details, your credit-card number, your IP address, etc. Your personal data are collected and processed by us only in accordance with the provisions of the EU General Data Protection Regulation ("GDPR") and other provisions of applicable national data protection law.
Personal data are collected and processed on a regular basis only after you have given your consent or if the processing of such data is permitted by statutory provisions. The following provisions provide you with information about the nature, scope and purpose of the collection and processing of your personal data.
In the event that for individual functions of our offer and/or our services we have recourse to commissioned service providers or use your data for promotional or analysis purposes, we additionally provide you with detailed information below about the relevant procedures. At this point we also inform you about the defined criteria and the storage period. We also inform you about your rights regarding each instance of data processing.
This Data Privacy Policy relates exclusively to our CASIO website. In the event that you are directed via links from our site to third-party websites, please refer to these latter websites for information about how they handle your data.
Contact information
- Name and address of the controller (CASIO)
  The controller responsible for data protection law as contemplated by the GDPR and all other applicable provisions of EU data protection law is CASIO ("Controller"). If you have any questions, suggestions or criticisms relating to our website's data protection, please contact:
  
  CASIO Europe GmbH
  Casio-Platz 1
  D-22848 Norderstedt
  Germany
  info@casio.de
  Tel.: +49 (0)40-528 65-0
- Contact information of the data protection officer
  Any person affected can at any time also contact our data protection officer directly if they have questions and suggestions relating to data protection. The data protection officer can be contacted at:
  
  CASIO Europe GmbH
  Data Protection Officer
  Casio-Platz 1
  D-22848 Norderstedt
  Germany
  Telephone: +49 (0)40-528 65-0
  e-mail: dataprotection@casio.de
Notes on lawfulness and period of storage
- Lawfulness of the processing of personal data
  If we obtain your consent for the processing operations of personal data, Article 6 (1) a) GDPR is the legal basis for the processing of personal data.
  With regard to the processing of personal data which are required to perform a contract with you, Article 6 (1) b) GDPR is the relevant legal basis. This also applies to processing operations which already become relevant precontractually.
  If processing of your personal data is required to fulfil one of our legal obligations, Article 6 (1) c) GDPR serves as the legal basis.
  In the event that vital interests on your part or in the case of another natural person are interfered with which make a processing of personal data necessary, Article 6 (1) d) GDPR serves as the legal basis for this processing.
  If processing is required to protect a legitimate interest of our company or of a third party and your interests, fundamental rights and fundamental freedoms do not override our legitimate interest, Article 6 (1) f) GDPR serves as the legal basis for processing.
  We do not exercise any automated decision-taking in relation with the processing of personal data through the CASIO website.
- Storage period and erasure of data
  The personal data collected, processed and stored by us will essentially only be stored for such time as demanded by the concrete purpose of storage. If the purpose of storage/processing ceases to apply, i.e., when we no longer need to use your personal data to comply with contractual or statutory obligations, your data will be erased or anonymized.
  However, the situation may furthermore arise where European regulations, applicable national laws or other regulations (e.g. regulatory obligations) require that the data processed by us be retained for a longer period of time, e.g. statutory retention periods which can result from, e.g. Commercial Code, Tax Code and usually contain retention periods from 6 to 10 years, or if we need it to preserve evidence within the statutes of limitation, which is usually three years but can be up to thirty years. When these retention periods expire, we delete or anonymize your data.
Your rights
Insofar as we process your personal data, you are a "data subject" as contemplated by the GDPR. As a data subject, you may have the following rights in respect of CASIO. To exercise your rights please contact us as stated in Section 2.
- Right of access regarding processing
  You can within the framework of the statutory provision request from us information as to whether personal data are processed by us. If this is the case, you have the right to request information about the extent of the data processing. The access information includes – inter alia – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. You may have the right to obtain a copy of the personal data undergoing processing. However, this is not an absolute right and the interests of other individuals may restrict your right to obtain such copy.
  The right of access is limited pursuant to Section 34 FDPA. The right of access does e.g. not apply if the data (a) were recorded only because they may not be erased due to legal or statutory provisions on retention, or (b) only serve the purposes of monitoring data protection or safeguarding data, and providing information would require a disproportionate effort, and appropriate technical and organizational measures make processing for other purposes impossible.
- Right to rectification ("Right to be forgotten")
  You may have a right to have your data corrected by CASIO if the processed personal data concerning you are incorrect. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
- Right to restriction of processing
  If the preconditions exist for this, you can request the restriction of the processing of your personal data. In this case, the respective data will be marked and may only be processed by us for certain purposes.
- Right to erasure
  Under certain circumstances, you may have the right to obtain from us to erase of personal data concerning you and we may be obliged to erase such personal data. Such right to erasure does pursuant to Section 35 FDPA, for instance, not apply if in the case of a non-automated processing erasure would be impossible or would involve disproportionate effort due to the specific mode of storage and if your interest in erasure can be regarded as minimal. In such case, you may have the right to restriction of processing.
- Right to data portability
  Under certain circumstances, you may have the right to receive the personal data concerning you which you have provided to CASIO in a structured, commonly used and machine-readable format. Furthermore, you have the right to communicate these data to another controller without hindrance from CASIO provided the preconditions exist for this.
- Right to withdraw your consent under data protection law
  If you have consented under data protection law, you can withdraw this at any time for the future. Withdrawal of consent shall not affect the lawfulness of the processing conducted on the basis of the consent up to the point of withdrawal.
- Right to appeal to a supervisory authority
  You may appeal to a supervisory authority, in particular in the Member State of your place of residence, your workplace or the place of the suspected infringement if you are of the opinion that the processing of the personal data concerning you infringes the GDPR.
Visiting our website and generating log files
Our system automatically retrieves data and information from your computer system each time you visit our CASIO website.
The following of your data are collected here:
- Information about your browser type
- Information about your operating system
- Information about your internet service provider
- Your IP address
- Date and time of your visit to our website
- Information about the website from which your system is directed to our website
- Information about the website which is called up by your system via our website.
The data mentioned collected by us about you are stored in our system's log files. These data are not stored together with other personal data. The legal basis for the provisional storage of data and log files is Article 6 (1) f) GDPR. Considering the security and organizational requirements of the processing of data by CASIO, we believe that your interests are appropriately considered and protected. We provide you with further information on the balancing test upon request.
We have a legitimate interest in collecting and provisionally storing the mentioned data since the provisional storage of the IP address by the system is necessary to enable the website to be delivered to your computer. While you are surfing on our website your IP address may be stored for the duration of the session.
Storage in log files occurs to ensure the functionality of the website. In addition, these data serve to optimise our website and to ensure the security of our IT systems. The log files are not evaluated for marketing purposes. Considering the security and organizational requirements of the processing of data by CASIO, we believe that your interests are appropriately considered and protected.
The data are erased or anonymized so that they can no longer be assigned to you as soon as they are no longer needed for the purpose mentioned here. If the data are stored in log files, they are erased after seven days.
Contact form
Our website features a contact form which you can use to contact us electronically. If you make use of this opportunity, the data entered on the input screen are communicated to us and stored. The data in question are in particular:
- For new customers
  - Your full name
  - Your address
  - Your e-mail address
- For support/repair purposes
  - Your full name
  - Your e-mail address
  - Your address (if necessary for the purpose of returning or shipping devices)
The legal basis for processing the data is Article 6 (1) b) GDPR, i.e., the performance of a contract or in order to take steps prior to entering into a contract. The collection of your personal data is a contractual precondition. Without the provision of your personal data, you cannot receive our services. We use the processing of the personal data from the input screen solely to process the contact approach. The data are erased as soon as they are no longer needed to fulfil the purpose of their collection and their erasure is not barred by any statutory archiving obligations. The purpose is fulfilled when the relevant conversation with the user is ended. The conversation is ended when it can be inferred from the circumstances that the issue in question is conclusively clarified.

The following data are additionally stored at the moment the message is sent:
- Your IP address
- Date and time of your contact approach
The data are not passed on to third parties in this connection. The data are used solely to process the conversation. These personal data processed during the sending operation serve to prevent the contact form from being misused and to ensure the security of our IT systems. The personal data additionally collected during the sending operation are erased no later than after a period of seven days. The legal basis for the processing of data is Article 6 (1) b) GDPR.
Dealer search
On our CASIO website we offer you as a user the opportunity to search for the specialist dealer of our products who is nearest to your immediate location. For this purpose we collect from you your geo data; this involves you entering these data in a designated form (a) or clicking to allow your web browser to identify your location by means of IP address (b). To be able to display the right specialist dealer, CASIO uses the service Google Maps API, a map service operated by Google Inc. ("Google"). Google can be contacted at Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. In this way, we can display interactive maps directly in your web browser and enable you to use the map function conveniently.
- Collecting the data by form
  You have the opportunity on our CASIO website for the specialist-dealer search to complete a form in which you enter (optionally) the following details:
  - Your country
  - Your postcode or your town/city
  - If necessary, street/road name
  Then click on “Find dealer” and the specialist-dealer search is activated. In this way, Google receives the information that you have called up the corresponding subpage of our website. In addition, the following data are communicated to Google:
  - Your IP address
  - Date and time of the request
  - The time-zone difference from Greenwich Mean Time (GMT)
  - Contents of the request (concrete page)
  - Access status/HTTP status code
  - Data volume transmitted in each case
  - Website from which the request comes
  - Your browser type
  - Your operating system and its interface
  - Your language and version of the browser software
  This takes place irrespective of whether Google provides a user account via which you are logged in or whether no user account exists at Google. When you are logged in to Google, your data are assigned directly to your account. If you do not want your data to be assigned with your profile at Google, you must log out from Google before visiting the CASIO website.
  You have the opportunity to disable the Google Maps service in an easy way and thereby prevent data transfer to Google: To do so, disable JavaScript in your browser. However, we remind you that in this case you will not be able to use the map display.
  We have concluded a data processing agreement with "standard contractual clauses" with Google.
  The use of Google Maps API is justified in accordance with Article 6 (1) Sentence 1 b) GDPR since the data in the present case are required to perform the contract. We use Google Maps API to be able to offer you a map function so that you find the right specialist dealer as quickly as possible. If you consented to such processing, we use your browser data for the purpose of market and opinion research and optimization of our CASIO website as well as for personalizing your user experience with Google Analytics. The legal basis for the processing of your browser data is Article 6 (1) ( f) GDPR for the optimization of our CASIO website. We provide you with further information on the balancing test upon request.
  For further information on the purpose and extent of data collection and processing by Google, please refer to Google’s Data Privacy Policy. This also provides further information about your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy.
- Collecting the data via your web browser’s geo query
  CASIO sometimes uses websites which facilitate location-dependent browsing. It is therefore possible for your web browser, before you enter the data independently, already to ask whether our CASIO website is permitted to access your location. As soon as you permit your web browser to approve the website with an active click, the browser transmits data (degrees of longitude and latitude) to the Google location service to determine your approximate location. The browser then releases this information for the querying CASIO website so that CASIO can display the right specialist dealer for you.
  In view of data processing by Google, reference is made to Dealer search - Collecting the data by form above of this Data Privacy Policy.
  The legal basis for processing is in this case Article 6 (1) Sentence 1 b) GDPR.
Use of cookies and marketing measures
In addition to the data already referred to, different types of cookies are used and stored on your computer while our CASIO website is being used.

Cookies are small text files which are stored on your computer or mobile terminal devices when you visit our CASIO websites. Cookies send us a variety of information.

All the information about the cookies we use can be found in our Cookie Policy.

Third-party cookies (i.e. not from CASIO) are also placed on your device on this CASIO website. We allow third parties to access the CASIO website, but we do not have any control over the information which is provided concerning the cookie and do not have any access to the data. All this information is provided by the relevant third party in compliance with the applicable data privacy policy.
- Google Analytics
  This CASIO website uses Google Analytics, which is a web analytics service. The provider is Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics is used to analyse user behaviour with a view to optimising both our website and our promotions. Google Analytics uses "cookies". The information generated by the cookie about the use of our CASIO website is transmitted to Google servers in the USA and stored there.
  
  Our CASIO website uses Google Analytics with IP anonymisation enabled. This means that your IP address is truncated within Member States of the European Union and within the other states that are contracting parties to the Agreement on the European Economic Area ("EEA"). Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
  We have concluded a data processing agreement with "standard contractual clauses" with Google." As part of this agreement, Google undertakes to process user data only in accordance with our instructions and in compliance with the EU level of data protection.
  Google uses this information on behalf of the CASIO website operator to analyse your use of our online service, to compile reports on website activity for the website operator, and to offer the operator additional services related to website activity and Internet use.
  
  The use of Google Analytics is based on a legitimate interest as defined by Art. 6 Para. 1(a) GDPR, provided that you have given your consent when you visit the CASIO website. You may revoke your consent at any time with effect for the future. We will process your data only for as long as it is necessary for the purpose of data collection (in this case to compile and analyse statistics). The user identifications (e.g. user ID) and data connected to promotional IDs sent by us and by cookies are therefore automatically deleted after 14 months.
  Information about the opt-out options are set out in our cookie policy.
  
  For more information about Google Analytics and how the generated data is used, please refer to the Google privacy policy at https://policies.google.com/privacy or https://www.google.com/analytics/terms/gb.html.
- YouTube
  This CASIO website integrates videos using the service provided by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Your IP address is normally sent to YouTube and cookies are installed on your computer as soon as you go to a website which contains embedded videos. However, we have integrated videos in enhanced data protection mode (in this case YouTube still makes contact with Google’s Double Klick service but, according to Google’s data privacy policy, does not evaluate personal data). This means that YouTube does not store any more data about the user. YouTube only sets cookies when you click the video. Your cookie ID, IP address, device information, geodata and user behaviour are then sent to YouTube and YouTube then knows which video you have watched. If you are logged into YouTube, this information is assigned to your user account (you can prevent this by logging out of YouTube before watching the video). YouTube uses this information to show you customised advertisements on the Google websites. Further information about YouTube’s data privacy policy: https://support.google.com/youtube/answer/7585465?hl=de.
  
  Processing is lawful in accordance with our legitimate interest in the dissemination of the contents of our website under Article 6 (1) f) GDPR. We will be glad to provide the information on which our balance of interests is based.
- Emarsys services
  
  This CASIO website uses services from Emarsys to analyse and optimise online marketing measures, as well as to personalise and automate our e-mail marketing. The provider of all the Emarsys services is Emarsys eMarketing Systems AG, Hans-Fischer-Straße 10, 80339 Munich, Germany (“Emarsys”).
  
  We have concluded a data processing agreement with Emarsys containing standard contractual clauses, in which Emarsys undertakes to process user data only in accordance with our instructions and to comply with a level of data protection commensurate to that in the EU. By way of example, you can see the obligations Emarsys undertakes in this regard in the data processing agreement on Emarsys’ website at https://help.emarsys.com/hc/de/article_attachments/360006398553/DPA_Deutsch_Emarsys_eMarketing_Systems_AG_M_nchen_1.1.pdf.
  
  Emarsys may share your information internally within the Emarsys group or with third parties. Emarsys states that, in principle, it processes the data solely in the territory of the EU and/or signatories to the Agreement on the European Economic Area (EEA), unless CASIO has permitted processing in a country outside the EU and the EEA.
  
  You can see the subcontractors that are based outside the EU and the EEA and with which Emarsys may share your data in Annex 2 of the data processing agreement, which can be obtained at: https://help.emarsys.com/hc/de/article_attachments/360006398553/DPA_Deutsch_Emarsys_eMarketing_Systems_AG_M_nchen_1.1.pdf.
  
  The Emarsys services used by our CASIO website currently include “Web Extend”, “Predict”, "Web Channel" and the “Automation Center”; you can find more information on them below.
  
  You can read Emarsys’ privacy policy at: https://emarsys.com/de/datenschutzrichtlinie/
  - Web Extend
    
    We use the Web Extend API to manage customer contacts and deliver targeted market measures. The service also uses Web Extend cookies. You can find more information on the cookies in our Cookie Policy.
    
    The Web Extend service enables us to create a central database for all our customer contacts and organise them in specific groups. Web Extend also enables us to place cookies and so obtain information on your use of the CASIO website so that we can offer a website that is tailored to you as precisely as possible.
    
    If you have not subscribed to or registered for our CASIO newsletter, all the data on your visit to the CASIO website are collected in anonymised form so as to provide affinity models for products and generic recommendations, such as most-viewed or most-sold products.
    
    If, however, you have subscribed to the newsletter, the data on your visit to the CASIO website are recorded in pseudonymised form on the basis of an ID. However, data is recorded in pseudonymised form only if you explicitly consented to profiling when you subscribed to the newsletter by checking the checkbox below the newsletter. If you have not consented to profiling, you are assigned the attribute “do not track” and no pseudonymised data are recorded.
    
    The following data concerning you are recorded by means of the Web Extend API:
    
    • The operating system
    • The referrer URL
    • The IP address (encrypted and truncated)
    • Your e-mail address (encrypted)
    • Session and cookie IDs
    • Country
    
    If you permit placement of cookies, Web Extend also records the following information on your surfing behaviour:
    
    • IP address
    • The browser
    • Cookie identifiers
    • Pseudonymised identifiers (external IDs or an encrypted e-mail address) for logged-in visitors
    • Information on your surfing behaviour
    • The ID of items you looked at
    
    More information about the cookies used can be found in our Cookie Policy.
    
    Web Extend enriches the existing data in the database with the information recorded on your individual surfing behaviour on our CASIO website by assigning the pseudonymised data to a contact ID and updating the profile for that contact in the Web Extend database. The pseudonymised data are linked to any contact data that may be stored in Web Extend and can be attributed to you only at that point.
    
    You can find more information on Emarsys’ Web Extend and the other Emarsys services, as well as on how the data generated with them is used, in Emarsys’ privacy policy: https://emarsys.com/de/datenschutzrichtlinie/.
    
    The user interactions and data recorded by Web Extend are shared with other Emarsys services. In our case, they include:
    
    • Predict
    • Automation Center
    • Web Channel
    
    The use of Web Extend and the services below that interact with Web Extend is justified in accordance with Article 6 (1) Sentence 1 a) GDPR on the basis of your consent. You can revoke your consent at any time with future effect.
    
    The data are stored for as long as required to achieve the purpose for which they have been collected (in this case: customer management, and the creation and analysis of statistics). Emarsys erases your data as soon as we ask Emarsys to erase or return your data. That is the case, for example, if you have revoked your consent by notifying us.
    
    You can prevent storage of the cookies by selecting the appropriate setting in your browser software; however, we point out that if you do so, you may no longer be able to use all the functions of the CASIO website. More information on this subject can be found in our Cookie Policy.
    
    You can deactivate enrichment of the profile created in the Web Extend database by not granting or revoking your consent to placement of marketing cookies in the CASIO cookie banner.
  - Creation of extended user profiles with Emarsys
    
    Besides the Web Extend service, we use other services or functionalities from Emarsys that enable us, in cooperation with Web Extend, to create individual extended profiles for users of the CASIO website so that we can provide content that is tailored to you as precisely as possible.
    
    Predict web widget
    Predict is an analytics service from Emarsys that is used by our CASIO website. Predict analyses the behaviour data collected by means of Web Extend on the CASIO website in the Web Extend database and uses these data to deliver personalised content on our CASIO website. That enables us to offer you content that matches your interests as closely as possible and to review and optimise our own marketing and customer retention strategies.
    
    Web Channel
    The Emarsys Web Channel service enables us to present offers or campaigns tailored individually to you on our CASIO website.
    
    Automation Center
    The Automation Center is a service from Emarsys and enables us to create and design, as well as review the efficiency of, e-mail engagement programmes tailored to our customers.
Newsletter
- Newsletter subscription
  On the CASIO website you have the opportunity to subscribe to a free newsletter. The data you enter on the input screen when registering for the newsletter are transmitted to us. These are usually:
  - Your e-mail address
  - Your name
  - Your country of origin
  - Your date of birth
  - Your personal brand preferences
  We need your e-mail address to send you the newsletter. Any additional details on your part are voluntary.
  
  By providing your consent, you agree to CASIO contacting me by email me about CASIO products, competitions and special offers. The CASIO product range includes watches, electronics (e.g. musical instruments, accessories for school and office environments, projectors, point-of-sale devices and portable data-collection devices) and apps.
  
  You can cancel the newsletter subscription at any time by withdrawing your consent. Each newsletter we send you contains a link which, when clicked, automatically unsubscribes you from the newsletter. You also have the opportunity to send an e-mail to newsletter@casio.de or a message to the controller mentioned above in this Data Privacy Policy.
  
  We use the so-called double opt in procedure for registering for your newsletter. In other words, we send you, after you have registered, an e-mail to the specified e-mail address in which we ask you to confirm that you wish to be sent the newsletter. If you fail to confirm your registration within 24 hours, your information is blocked and automatically erased after one month.
  
  After your confirmation we store your e-mail address and the further details in order to send the newsletter. The legal basis is Article 6 (1) Sentence 1 a) GDPR. We erase your data as soon as you have terminated your subscription to the newsletter or the subscription is terminated.
  
  We also store in each case your used IP addresses and registration and confirmation times. The purpose of the procedure is to verify your registration and if necessary to be able to clear up any possible misuse of your personal data.
- The legal basis for this is Article 6, Paragraph 1(f) GDPR.
  
  Processing by Emarsys
  Our newsletters are sent by the distribution service provider Emarsys, a newsletter distribution platform provided by Emarsys eMarketing Systems AG, Hans-Fischer-Straße 10, 80339 Munich, Germany ("Emarsys"). We use the services of Emarsys for processing data. For statistical purposes, Emarsys monitors both how many users open our newsletter and which users these are. To enable us to provide you with the most relevant information about CASIO products and CASIO itself, Emarsys also monitors whether you click on any of the links in the newsletter.
  
  The links in the newsletter are associated with your contact ID in the Emarsys Web Extend service. For the purpose of analysing CASIO email campaigns, we make a note of whether you have clicked on any of the links in the newsletter.
  
  Each of our newsletters is sent by our distribution service provider Emarsys and contains a tracking pixel. A tracking pixel is a graphic measuring 1 x 1 pixel that is inserted into the newsletter but is not visible to the average reader. If you or your email client download(s) this graphic, the inserted tracking pixel allows us to check whether you open the newsletter.
  
  If you allow the tracking pixel to be downloaded, the following data is sent to Emarsys:
  - Your IP address
  - Your email client
  - Information about your device
  Emarsys will delete your data immediately if we ask Emarsys to delete your data or return it to us. This is the case, for example, if you withdraw the consent that you gave us previously.
  
  The Emarsys privacy policy can be viewed here: https://emarsys.com/privacy-policy/
- UTM parameters
  Furthermore, the links contained in newsletters sent by our distribution service provider Emarsys also feature UTM parameters. These parameters are part of the Google Analytics web analytics service used by CASIO. More information about Google Analytics can be found here.
Product servicing and repairs
You are able to obtain services for your CASIO products from us. Please note that our employees or employees of our service partners may have access to the data stored on your device within the scope of performing the supplied services. Data stored on the products you send in will not be processed by CASIO or our service partners.
Product registration
You can register one or more of your CASIO products on our website. Please note that we will store the personal data entered in the registration form. This relates to the following personal data:

Product information
• Model *
• Serial number *
• Place of purchase
• Retailer
• Date of purchase/warranty start date *
• Ownership status (bought/hired)

Personal information
• Title
• First name/surname
• Company
• Street/house number • Post code/city • Country
• Email address *
• Telephone no.

Data categories marked with * are mandatory.

The personal data entered in the mandatory fields is processed for the purpose of carrying out the registration and sending information regarding safety-related matters that concern the registered products. The legal basis for processing the personal data is Article 6(1)(b) GDPR.

The product registration period lasts two years (or five years in the case of GP-500, GP-400, GP-300 and AP-700 digital pianos) from the date of purchase. If you register within this period, your product registration will automatically end upon expiry of this period. After this period has expired, your personal data collected for the purpose of product registration will be deleted. This does not affect the data for which you have given consent separately, if applicable, (e.g. participation in a prize draw, sending of newsletters, creation of user profiles for controlling the level of advertising, participation in surveys under the "Additional options" item).

Security of information technology systems
The following additional data will be saved when the form is submitted:
• Your IP address
• The date and time when the form is submitted

This personal data processed during submission is processed in order to prevent the registration form being misused and to ensure the security of our information technology systems. The additional personal data collected during the submission process will be deleted after a period of no more than seven days. The legal basis for processing the data is Article 6(1)(b) GDPR.

Additional options
As well as product registration, CASIO offers additional options. We will use the personal data provided at the time of registration (mandatory data and any other personal data provided) for the relevant purposes selected by you (e.g. participation in a prize draw, sending of newsletters, creation of user profiles for controlling the level of advertising, participation in surveys).

a. Participation in a prize draw
Participation in the prize draw is based on the [participation terms and conditions link] available here, which you have accepted. After the prize draw is complete, the personal data collected will be deleted unless it is still required for other purposes. The legal basis for processing the personal data is Article 6(1)(b) GDPR.

b. Newsletter subscription
Information about the processing of your personal data in relation to the newsletter subscription can be found in the "Newsletter" section of this privacy policy.
Disclosure of data to third parties
- Principles
  We will pass on your personal data to service providers, business partners, affiliated companies and other third parties only within the framework of the applicable data protection legislation.
  We can disclose personal data to the service providers commissioned by us and place them under an obligation to perform services in our name (order processing). Such service providers can be affiliated companies of CASIO or external service providers. In this respect we comply with the strict applicable national and European data protection provisions. The service providers are subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is required to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service providers are to have with regard to personal data.
  Some recipients of your personal Data are located in another country for which the European Commission has not issued a decision that this country ensures an adequate level of data protection, namely: The U.S. By way of entering into appropriate data transfer agreements based on Standard Contractual Clauses (2010/87/EU and/or 2004/915/EC) as referred to in Art. 46 (2) GDPR or other adequate means, which are accessible via the contact details of the data protection office above we have established that all other recipients located outside the EEA will provide an adequate level of data protection for the personal Data and that appropriate technical and organizational security measures are in place to protect personal Data against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and against all other unlawful forms of processing. Any onward transfer (including our affiliates outside the EEA) is subject to appropriate onward transfer requirements as required by applicable law.
  We can disclose personal data to a third party if we are obliged to do so on account of a law or legal proceedings or in order to deliver and manage our products and services. We may furthermore be obliged to give information to a law enforcement agency or to another authority. If it is necessary to pass on information for cooperation and consequently for the provision of services by CASIO to you or you consented , we are also authorised to disclose data. Also, when company audits are due, a disclosure may be lawful.
- Web hosting
  Our website and consequently also your user account are hosted by an external service provider. Further information about our service provider can be found here: https://www.casio-europe.com/euro/provider/
  Our service provider may only access your data within the framework of our instructions (order processing). Our service provider also takes strict technical measures to protect your personal data. Our service provider will not pass on your personal data to third parties except where it is necessary to pass them on to render the agreed services or our service provider is obliged to do so to comply with the law or a valid and mandatory instruction of a government or regulatory agency. The data transmitted for this purpose are restricted to the necessary minimum. Our service provider stores all information exclusively on servers in Germany.
  Our service provider is subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is necessary to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service provider is to have with regard to personal data.
  The legal basis for the processing of data is Article 6 (1) f) GDPR. The purpose of the data processing is for our service provider to offer us the opportunity to use its servers. Our service provider stores your data only for such time as is required to fulfil the above-mentioned purpose. We provide you with further information on the balancing test upon request.
- Database maintenance
  We work together with external service providers for application development and database maintenance. Further information about our service provider can be found here: https://www.casio-europe.com/euro/provider/
  The service providers may only access your data within the framework of our instructions (order processing). Our service providers also take strict technical measures to protect your personal data. Our service providers will not pass on your personal data to third parties except where it is necessary to pass them on to render the agreed service or our service providers are obliged to do so to comply with the law or a valid and mandatory instruction of a government or regulatory agency. The data transmitted for this purpose are restricted to the necessary minimum.
  Our service providers are subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is necessary to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service providers are to have with regard to personal data.
  The legal basis for the processing of data is Article 6 (1) f) GDPR. The purpose of the data processing is for our service providers to maintain our databases for us. Our service providers store your data only for such time as is required to fulfil the above-mentioned purpose. We provide you with further information on the balancing test upon request.
Security standards
CASIO has implemented appropriate physical, technical and administrative security standards to protect personal data against loss, misuse, modification or destruction. Our service providers are contractually obligated to preserve the confidentiality of personal data. In addition, they may not use the data for purposes that have not been approved by us.
Changes to this policy
We may update this Data Privacy Policy from time to time. This Data Privacy Policy was last updated on 24 May 2018.

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Declaration of consent

By clicking on "Accept and continue", you give your consent that CASIO Europe GmbH may store the cookies listed below on your device and process personal data obtained (i.e. your IP address) for analysis and marketing purposes. For detailed information, please see our cookie policy. This consent is voluntary and not necessary to use our website. You can revoke your consent at any time with effect for the future by clicking on the opt-out link (see table below) or by changing the cookie settings of this website.

Analytical cookies
_ga	google-analytics.com	Registers a unique ID, which is used to generate statistical data on how the visitor uses the website.	2 year	You can prevent the use of cookies by selecting the appropriate settings in your browser or by clicking link below. An opt-out cookie is stored to prevent your data from being collected on future visits to this website: Disable Google Analytics.	HTTP Cookie
_gid	google-analytics.com	Registers a unique ID, which is used to generate statistical data on how the visitor uses the website.	24 hours		HTTP Cookie
_gat	google-analytics.com	Used by Google Analytics to limit the number of requests.	1 minute		HTTP Cookie
_utma	google-analytics.com	Collects data on how often a user has visited a website, as well as data about the first and most recent visit.	2 year		HTTP Cookie
_utmc	google-analytics.com	Registers a time stamp with the exact time when the user leaves the website, in order to calculate the duration of a visit to the website.	Browser Session		HTTP Cookie
_utmz	google-analytics.com	Collects data on the source the user came from, what search engine was used, which link was clicked and what search terms were used.	6 month		HTTP Cookie
_utmt	google-analytics.com	Used to throttle the speed at which requests are sent to the server.	10 minutes		HTTP Cookie
_utmb	google-analytics.com	Registers a time stamp with the exact time when the user accesses the website, in order to calculate the duration of a visit to the website.	30 minutes		HTTP Cookie
Marketing cookies
scarab.visitor	scarabresearch.com	Used for the "Web Extend" service. Captures the user ID that identifies the user during sessions.	1 year	You can disable this cookie by going to "Cookie settings" and either refusing or withdrawing your consent to marketing cookies being set.	HTTP Cookie
scarab.mayAdd & scarab.mayViewed	scarabresearch.com	Used for the "Web Extend" service. Tracks clicking behaviour and which items are added to the shopping basket.	Session		HTTP Cookie
scarab.profile	scarabresearch.com	Used for the "Web Extend" service. Captures encrypted information about the user profile and products that have been searched for. Also captures performance metrics of Web Extend scripts, e.g. how quickly they are loaded and executed etc.	1 year		HTTP Cookie
cdv = cross-domain visitor	scarabresearch.com	Used for the "Web Extend" service. This is a third-party cookie that makes it possible to identify users regardless of the domain if there is no first-party cookie available.	1 year		HTTP Cookie
s = session cookie	scarabresearch.com	Used for the "Web Extend" service. Tracks interactions and the duration of a session.	Session		HTTP Cookie

Further information on the protection of your personal data and your rights can be found in our privacy policy.

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